Our guarantee

A guarantee is only as good as the person standing behind it.

As managing director, Abdi personally oversees every job we take on. So when we back our work, it’s real commitment from the person actually running the business.

Written Guarantee - Fixed Cost - One Point Of Contact

Specific, not a catch-all

What's covered, and what isn't

Covered

What we guarantee

Every job comes with a written workmanship guarantee. If any of these show up early because of how the job was prepared or applied, we come back and fix it at no cost to you.

  • Premature peeling
  • Blistering
  • Cracking
  • Flaking

It starts with prep, not paint. Most failures come down to rushed groundwork — exactly what proper washing, scraping, sanding and priming on every job protects you from. See our full process

Not covered

What falls outside it

Our guarantee covers our workmanship. It doesn't extend to things that aren't down to how the job was done.

  • Pre-existing structural issues
  • Extreme weather events
  • Movement or cracking in the substrateTimber, plaster or GIB
  • General wear over time
  • Changes made by someone other than our team

If something's not right

An honest answer, either way

  1. 01

    Get in touch

    Call, text or email and tell us what you've noticed.

  2. 02

    We come and look

    We inspect it in person and work out what's actually causing it.

  3. 03

    You get a straight answer

    • Workmanship issueWe fix it. No charge.
    • Outside the guaranteeWe explain why, and talk through your options.

Why it means something

One business.
One point of contact.

The person you speak to at the quote is the same person you'll speak to during the job — and afterwards, if anything needs sorting.

We carry the same standards from Wellington through to our Auckland team, and Abdi stays your contact from start to finish.

At the quote · During the job · After it's finished

Get a free quote

Questions about how the guarantee applies to your project? Ask us.